850 Business MagazineProfiles Archives - 850 Business Magazine https://www.850businessmagazine.com The Business Magazine of Northwest Florida Tue, 26 Dec 2023 20:02:38 +0000 en-US hourly 1 Reflections Upon Retirement https://www.850businessmagazine.com/reflections-upon-retirement/ Wed, 27 Dec 2023 23:59:03 +0000 https://www.850businessmagazine.com/?p=20347

It’s autumn, and a line of smiling faces await the purchase of their signature Seaside apparel to commemorate their time in the iconic coastal town. Pam Avera, vice president and general manager of Seaside Community Development Corporation, smiles too, recalling a time when such a line wasn’t imaginable, especially outside of the summer season.

For 24 years, Avera has not only witnessed Seaside grow and change but also been integral in it doing so. With her retirement arriving at the close of 2023, Avera’s been reflecting on why she believed in Seaside from the start and how she knows the community will continue to flourish.

In 1999, Avera was working as the human resources director for a hotel company in Fort Walton Beach when she received a call that would alter the course of her life. The caller was Erica Pierce vice president of Seaside Associated Stores, who was given Avera’s information from a colleague who suggested her as a resource for an HR audit.

Avera’s contract work quickly turned into a full-time position. At the time, Seaside Community Development Corp., owned by Seaside visionary and founder, Robert Davis, had over 200 employees and needed new policies and procedures. Over the next seven years, Avera would improve staffing, institute workers-compensation policies and establish a drug-free workplace.

Impressed by her work to improve the company, and in turn the Seaside brand, in 2006, Robert Davis asked Avera to become the general manager. Avera recalls being hesitant at first, but Davis assured her she had the drive and relational skills to succeed in the role.

Davis told Avera it would only take a year to learn all she needed to know. Today, Avera revealed with a laugh that it’s taken her 24 years, and she’s still always learning.

Seaside 2

“It turns out Robert was right, this role was always right for me because it comes down to relationships — taking care of people and creating an environment that they want to work in,” said Avera. “That energy of our employees attracts people to want to visit here.”

While no day on the job has been the same, Avera works with Seaside Community Development Corp. largely as its landlord, securing tenants and ensuring tenant happiness. Tenants and merchants that align with Seaside’s vision and meticulously maintained public spaces compose the simple, beautiful life residents and visitors know to expect. Avera noted that it’s hard to ever be in a bad mood on the job when your locale is that of a vacation.

“Since 1999, I’ve witnessed Seaside evolve and mature as we continue to consider elements in an elevated way and incorporate new ideas based on valuable visitor feedback,” she said. “We are never stagnant here, largely because Robert Davis lives in the future and is always thinking and dreaming up ways to improve.”

There are many monumental moments and policies placed that Avera is proud of, but the mark she’s most grateful to have made is mentoring and helping people excel in their own careers. Throughout the years, she’s found joy in helping staff and merchants solve problems and achieve their potential. 

Her final act of mentoring has been imparting the knowledge she’s gained about the inner workings, policies and history of Seaside. She holds no doubts that Seaside will continue to build upon the tenets with which it was founded.

“I’m thankful to have worked with Robert, Daryl, Micah Davis, who has taken Robert’s place as president and the entire staff at Seaside,” said Avera. “They’ve given me freedom, trusted and appreciated my judgment in running their business for them. Seaside is a place that’s brought countless people joy, and it makes me proud to have been a part of that.”

Categories: Profiles, Sponsored Content
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Keeping on Keeps Feeling Right https://www.850businessmagazine.com/keeping-on-keeps-feeling-right/ Mon, 13 Mar 2023 23:59:52 +0000 https://www.850businessmagazine.com/?p=18594

With 13 grandchildren and 12 great-grandchildren vying for his attention, Eugene Franklin would seem to be covered up. Nonetheless, he is resolved to continue serving as an evangelist, educator, activist and community leader.

“I do all these things because it just feels right,” he said.

Growing up poor in New Orleans, Franklin, of Pensacola, has spent a lifetime achieving the American Dream, and along the way, working to make that dream possible for others.

“I want everybody to have a piece of America,” he said. “My goal has been bringing it to the table. I love this state, I love Pensacola and I want to give people an opportunity to develop and become the best they can be.”

Franklin, now in his 70s, spent 27 years in the United States Navy, both as an enlisted man and an officer. While traveling the world, he developed an appreciation for people and how they interacted in different cultural settings. Those experiences, combined with his religious faith, led him to a civilian life based on service to others.

One of his earliest ventures was helping Black residents in Pensacola buy their own homes.

Eugene Franklin

“When I got out of the military and started working in the church, I heard about people with 18% interest rates on their mortgages,” he recalled. “So I formed Franklin Mortgage and Investment Co. with the goal of helping people keep their homes and get out of high-rate mortgages. It really was more of a ministry where we talked them through the process and then asked them to teach others.”

As time went on, in addition to his ministerial work as an associate pastor at First Baptist Church of Warrington in Pensacola, a 2,200-member congregation, Franklin began serving on many community and nonprofit boards of directors. While on the board of the Pensacola Chamber of Commerce, he helped found the Gulf Coast African American Chamber.

That organization was instrumental in revitalizing the historic Belmont DeVillers neighborhood. “I helped them from about 1997 through about 2004,” Franklin said.

In 1999, Franklin joined the board of the National Black Chamber of Commerce in Washington, D.C.

“They asked me to help organize and support chambers across the state, and out of that grew the Florida Black Chamber of Commerce, which I helped found,” Franklin said. “The work is about legislation, about issues and sharing knowledge to help communities redevelop their business structure. We practice what is called cultural economics. We help businesses understand their history and then support local communities.”

Franklin also helped establish the National Cultural Heritage Initiative, which spurred the development of a tourism market that serves international travelers and Americans of African descent, and the Pan African Cultural Heritage Initiative. The latter organization, Franklin said, believes that “if you look at people, not by race, but by their culture, and you appreciate within their sphere of influence how they interact with each other and develop, you can get a better understanding of how to rebuild communities.”

Subsequently, Franklin got involved in bringing about the Pan African Heritage Cultural Institute, “where we try hard to teach people how to rebuild their own communities by allowing them to develop them in the way that they feel comfortable. Whatever their needs are, what they want for their community, we try to facilitate to support their culture and their history.”

Eugene Franklin

The National Cultural Heritage Tourism Center, yet another entity that Franklin helped foster, was instrumental in the redevelopment of Belmont DeVillers.

“We partnered with the Pensacola Chamber, provided them with historical information, and organized and promoted people who were working in the community in their cultural environment,” Franklin said. “It allowed people to come here and experience the culture — taste the food, hear the music. It’s a simple process, but it allows for the development of communities, and it has been a boon for Pensacola and the redevelopment of our downtown. It brings back properties that have been written off as of no use. When people come back and build these clusters, people come in, redevelop the community and preserve its history, which is the most important part of cultural economics.”

Today, Franklin continues serving on boards and working to support neighborhoods in Pensacola and beyond.

historical marker

“I’ve probably served on every major board in Pensacola,” he said. “Currently, I’m the chair of Pensacola Habitat for Humanity, which connects to my work in community development and also my ministry. I’m also a longtime and founding member of the Institute for Human & Machine Cognition.”

IHMC conducts research as part of the State University System of Florida and has locations in Pensacola and Ocala. It is focused on developing science and technology aimed at leveraging and extending human cognition, perception, locomotion, performance and resilience.

Categories: Pensacola, Profiles
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Behind the Scenes https://www.850businessmagazine.com/behind-the-scenes/ Thu, 05 Jan 2023 02:40:09 +0000 https://www.850businessmagazine.com/?p=17837

We all know the smiling faces, the recognizable “stars” in everything from theater to politics. We admire these super achievers, charismatic leaders and time managers par excellence.

But in truth, they’re more like us than we think. They all need help behind the scenes supplied by a cadre of assistants and organizers who clear the brush and prepare the way. Whether that means that scheduled meetings run on time, votes are all nicely lined up or that with just the right music, auditorium seats will be filled, the powerful people in the background make it happen as much as the people out front. 

Here are four such essential employees.


Courtney Thomas

Chief of Staff for Mayor John Dailey

Though only 32 years old, Thomas seems to have already spent a lifetime in political circles.

“Growing up in Tallahassee where my father was involved with government, going to the Governor’s mansion was not really a big deal,” she said. “Our family was friends with Bob Graham and Alcee Hastings, and from the very beginning I knew I wanted to be involved in politics, too.”

While still at FSU, Thomas became an unpaid intern for then-County Commissioner John Dailey, learning to network and develop working relationships. She began by participating in Gwen Graham’s congressional campaign, helping with Al Lawson’s election to Congress and working in Washington with U.S. Rep. Frederica Wilson. Then she got homesick.

With her experience and Tallahassee contacts, it wasn’t long before she was recruited into Dailey’s orbit as director of external affairs before becoming his chief of staff.

“Much of my role involves outward-facing communication,” she said. “Meetings, social media.”

Though she avoids the word gatekeeper, Thomas does admit that she helps “curate” meetings, or takes them herself.

“I often hear things first and ask him (the mayor) if he wants to hear them, too,” she said. “I know many people and have the contacts, so I can help things actually get done. What I also bring is a millennial Black woman’s point of view. I share my learned, lived experience with the mayor, and I believe it is valued.”

Given her love of politics and public service, would Thomas herself ever run for office?

“The year 2020 was an eye-opening time for me with all that vitriol and anger,” she said. “It turned me off of ever running or being out front.”

Thomas, however, still loves public service and her contact with the people
of Tallahassee.

“I will never need a title to make a difference,” she said.


Jon Ausman

Jon Ausman

Retired Campaign Director (among many other things)

Though retired, John Ausman is the longest-serving member of the Democratic National Committee in Florida’s history and the longest-serving chairman of the Leon County Democratic Party in county history.

He also has run dozens of candidates’ campaigns for state and local offices. Ausman is clear-eyed about the relationship between candidates and running a campaign. The campaign manager runs the campaign while making the candidate think that he is running it.

“Many campaign managers, including myself, may begin to despise the candidate and wish that Election Day were already here,” Ausman said. “Both the candidate and the campaign manager get edgy because they know there is a specific deadline on which they will be graded by the voters.”

The scope of the manager’s work is exhaustive — and exhausting.

“First, you must marshal five critical resources: money, a good candidate, technology, a message and organization of people,” Ausman said. “Second, determine how many votes are necessary to win. Third, examine where those votes can be obtained. Fourth, contact likely voters four to six times with an effective message. And, last, keep the candidate focused on the campaign while providing him rest and recreation when needed.”

Ausman says that after reminding the candidate that well-meaning friends don’t always have good ideas — and becoming satisfied that in the end, he will be paid — there’s nothing like the gratification of a win.


Darrick McGhee

Darrick McGhee

Private Lobbyist

Darrick McGhee became immersed in politics early but has always worked behind the scenes rather than in an elected office. In fact, McGhee has served as chief of staff or director at one Florida agency after another. He took on leadership roles in the administrations of governors Rick Scott, Charlie Crist and Jeb Bush. Today, he is a leading lobbyist and COO at Johnson & Blanton LLC. His only upfront role is that of pastor of the Bible Based Church in Tallahassee, which he helped found.

“I earned a degree from FAMU in political science with an eye to becoming a lawyer,” he said, but the ministry also called. McGhee became ordained while still in college. Over the next two decades, he was director of legislative affairs for the governor. He held posts as executive director, chief of staff, and director of legislative and cabinet affairs in three state departments, often at the same time.

McGhee said that when he assesses possible lobbying jobs for a private client, money as a consideration is way down the list of concerns.

“Lobbying for the private sector is different from legislative lobbying,” he said. “You can’t sell what you don’t buy. I do my research. I never take what a client says at face value.”

Legislative lobbying is different.

“For instance,” he said, “with Rick Scott, my role was to advance, educate, and keep front and center the priorities of the governor. Though I wouldn’t assert my opinion particularly, I would debate team strategies. But in government, if you want to keep your job, as they say, ‘Get on board, or get run over.’ ”


Mandy Stringer

Mandy Stringer

Chief Executive Officer of Tallahassee Symphony

She manages a symphony budget that 12 years ago was $460,000, and today is $1.3 million, writes grants, hires artists and collaborates with the maestro, musicians, patrons, sponsors and grantors to the orchestra. Stringer loves every aspect of her job to which she devotes 60 hours a week while rarely taking a vacation.

She holds a doctorate in piano performance, but stage fright kept her from pursuing piano as a profession. For her, the job of symphony CEO and the challenge of finding common ground among the symphony’s stakeholders — and money with which to pursue those goals — is “completely fulfilling.” The hiring of guest artists, marketing costs, numbers of rehearsals and helping to decide which music to play are all part of the nuanced decisions Stringer has on her plate.

“Working with the artistic head of the symphony, Darko Butorac, is a true partnership,” Stringer said. “While the conductor has the final say in programs, he is always open to my suggestions. The Seven Last Words of the Unarmed, for instance, was my idea. We share a level of trust in what will sell and what the musicians and conductor want to play. But of course, it often comes down to money. Mahler costs more than Mozart!”

Though some of these behind-the-scenes operators have at one time or another been out front and in the spotlight, today each one of them lauds the benefits of a little less glare.

Stringer says she “feels like a kid in a candy shop,” knowing she’s making a positive difference in the world with music. McGhee treasures the additional time he has to be with family now that he is working in the private domain. From behind the scenes, Ausman reminds a candidate to, “Always do what you think is right; winning or staying in office is not worth your integrity, honor or serenity.” And Thomas says that she values her own self-care and mental health enough to steer clear of running for office.

And we’re glad they feel this way. After all, we need them where they are, helping to run the show.


 

Categories: Politics, Profiles
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Throwing the Long Ball https://www.850businessmagazine.com/throwing-the-long-ball/ Wed, 04 Jan 2023 23:42:45 +0000 https://www.850businessmagazine.com/?p=17770

As a county administrator, Vince Long spends a lot of time thinking about what strengthens connections between people and a place.

He has witnessed, he says, more growth and redevelopment in Tallahassee/Leon County in the last 10 years than had occurred in the previous four decades, and he is pleased that the expansion had proceeded “responsibly.”

“I see a continuing growth opportunity for us,” Long said. “More than ever before, people are going to decide first where they want to live and then decide where they want to work.”

And Long is here to tell you that Leon County is in a good position to attract people who are free to choose where to make their home.

“If I’m in an airport and somebody asks me where I’m from and I say, ‘I’m from Tallahassee,’ they say, ‘I love Tallahassee,’” Long said. “They may speak more positively about our community than they do about their own mother. We’re not perfect, but we try to be really thoughtful about building places for people.”

On a shelf in Long’s fifth-floor corner office in the Leon County Courthouse, a space adorned with framed newspaper articles, FSU sports memorabilia and a bounty of plaques, is a book, Love Where You Live: Creating Emotionally Engaging Places, by the urbanist Peter Kageyama. Long proudly notes that the author devoted several pages to Leon County.

Kageyama writes more generally, “If I were the mayor or manager of my city, one of the first things I would do is convene a meeting of my community’s co-creators. You know who these folks are — they are the easily identifiable community activists, social entrepreneurs and connectors who function as the big fish in the social pond of your place.”

Bringing about such meetings is the kind of thing Long likes to do. In the midst of the Great Recession, at a point where no one knew how long it would last or how bad it would get, he and the deputy county administrator met with the heads of some three dozen large Leon County employers. For those leaders, Long had but a single question, “What can the county do that would enable you to add a full-time employee or avoid eliminating an FTE?”

The county, at the time, was working to put together stimulus plans pursuant to the American Recovery Act. And it had begun to discuss the possible development of an amphitheater as part of Cascades Park.

Long remembers in particular a meeting with Mark O’Bryant, the CEO/president at Tallahassee Memorial HealthCare.

“Mark didn’t propose a tax break,” Long recalled. “He said, ‘I’m trying to attract doctors. Build the amphitheater.’ That conversation was instrumental in pushing that project forward. It speaks to the issue of building a place that is not Anywhere, USA.”

Precisely which factors will lead individuals or a business to choose one city over another may be hard to predict, but inclusivity almost certainly helps.

In 2012, Arnold & Porter Kaye Scholer, a Manhattan law firm, was shopping for a community in which to locate its 100-employee back-office operation. When Tallahassee/Leon County emerged as a finalist, Long asked a managing partner with the firm why.

“He was every bit as shrewd and as cutthroat as you would think,” Long said. “And he told me, ‘You have a domestic partner registry. Our employees came to us and told us that was important to them.’”

Said Long, “I didn’t see that one coming.”

The Long View

Long went to work for Leon County in 1995 after earning a master’s degree in public administration (MPA) from the Askew School of Public Administration and Policy at Florida State University.

He was appointed county administrator in 2011.

“I had the benefit of having been with the organization, but that also comes with the burden of knowing what your strengths and weaknesses are and where you need to go as an organization,” Long said.

“The one factor that all CEOs have in common is that they’ve got to get the culture right. For me, that was a major emphasis in my early years. It’s not like we had a bad culture in Leon County government, but because of all the things we do — airports to zoos, animal control to zoning — we had 47 different cultures that said very different things to the people we were serving. We needed to aggregate all of that into one culture and, with the same voice, really convey who we are and why we are here.”

County government, said Long, who is given to football metaphors, is engaged in “blocking and tackling,” that is, supplying infrastructure and services, and occasionally “throwing deep” — making a considerable public investment trusting that it will result in significant private-sector activity.     

“We work on generational projects in addition to all of the day-to-day things that we do,” Long said. “I have benefitted from longevity and the opportunity to see big projects through to completion and to put together a team of tenured people.”

And, he has been lucky, too.

“I was fortunate as a working-class kid to end up at the Askew School at FSU and to have had the mentors I had,” he said. “I was lucky that my first job out of graduate school was in Leon County with all that it has to offer as the state capital and a university town. We had very little staff, and we were experiencing robust growth and were wrestling with the complex policy issues that growth presents.”

Still, Long said, he started work for the county at the optimal time where his own professional growth was concerned. Established large cities are big ships to try to turn.

“You benefit when you get to do things for the first time such as developing a comprehensive plan,” Long said. “I was in the right place at the right time. It was analogous in the business world to working on a startup during its highest growth phase.”

Vince Long and Keith Bowers

International Recognition

In July, the International City/County Management Association (ICMA) recognized Long with what amounts to a lifetime achievement honor. Its Mark E. Keane Career Excellence Award is reserved for one local government CEO in the world each year.

Asked about the selection process and criteria for the award, Long joked, “Not many people know this, but they told me that it is based solely on looks.”

But seriously, according to a news release issued by his office, Long was selected “due to his role in leading Leon County government through unprecedented challenges like the Great Recession, Hurricane Michael and the COVID-19 pandemic, all while launching significant programs, completing game-changing projects and strengthening Leon County’s reputation as a great place to work, live and play.”

“The ICMA had noticed some good things coming out of Leon County, and we received an invitation to apply,” Long said. “I was honored especially because the people making the selection were peers. They really understand what you do and its complexity. It’s not just an individual honor. It is one that reflects well on my team and on the Board of County Commissioners. The board, since I came on in 2011, has done nothing but provide a lot of support.”

“Based on my 27 years as a county commissioner, I feel like it would be a hard task to find someone who has demonstrated such a level of continuous excellence over their career as Vince,” Leon County Commission chairman Bill Proctor said when he learned that Long had been honored by the ICMA. “I say it all the time to Vince — the only problem he creates for himself and his team is the expectations. With him as our county administrator, I feel like there is nothing we cannot do in Leon County.”

The Keane Award carries with it a $5,000 cash award. Long planned to give the money to the Askew School.

“That was a no-brainer,” said Long, who taught a graduate-level course at the Askew School for more than 12 years prior to being appointed county administrator.

“I told my students for years that working as a CEO in the private sector or the public sector requires the same acumen,” Long said. “But in government, you are doing what you do in a very public realm. We take on projects and activities that are either not profitable and thus not appropriate to private business or too difficult for the private sector to handle. Government tends to lead in certain areas, and then at some point, an activity becomes doable at scale or it becomes profitable, and the private sector takes it over. In local government, we were doing things 30 years ago that the private sector now does.”

With seniority comes confidence, Long said.

“After a while, the game slows down for you, and you can see it very clearly,” he explained. “You’ve been through the emergencies, the disasters, natural and manmade, and you’ve executed the difficult projects. You’ve been through financial ups and downs, and you have led your team to the other side of it, and you know you can do that, and your team knows you can do that. Not only am I a really technical person, but I’m also tactical. And I am tough enough to hang in there and see things through.”

Landing Amazon

When DeVoe Moore entered into discussions with the logistics giant Amazon regarding the sale of his property near the intersection of Mahan Road and Interstate 10 for a state-of-the-art fulfillment center, he reached out to Long.

“I may have been DeVoe’s first phone call,” Long said. “He didn’t call me because he knew the county had an incentive package. He didn’t want an incentive package. He didn’t call to ask me if I could get the local chamber and the Florida Chamber to the table. He was adamant that he didn’t want them involved — you know DeVoe.”

Rather, Moore knew that Long could address Amazon’s concerns about how long it would take to get its project permitted.

“Their most fundamental concern and objective was speed to market,” Long said. “I was able to turn to Amazon and say, ‘If you do these things, here’s when you can be permitted. If you agree to these things, then we can be ready to go.’”

Amazon had no problem with satisfying requirements for stormwater attenuation, tree replanting or construction of a public connecting road through their facility as long as they would be allowed to build 2 million square feet and be able to get the center up and running in time for the 2022 holiday shopping season.

“They were looking at other parcels,” Long said, “some of them less expensive, and I assigned a team to them right off the bat. I joke with some of our local developers about giving me a hard time about having to build a road. I mean, Amazon said, ‘No problem.’ ”

Amazon Fulfillment Facility

Throwing Deep

Leon County, Long believes, is in an excellent position to diversify and strengthen its economy given the assets it possesses — the capacity to grow talent, a strategic location, transportation arteries and a regional health care hub.

“We have really benefitted from being a state government and university town,” Long said. “I am first to agree with anyone who says that if you are not growing, you’re dying. And, if you are going to start with a base, I’ll take state government and higher education every day of the week. That gives you stability when you are going through various economic cycles.”

Long views infrastructure as an economic development tool.

Vince Long and Kerri Post

“We know that if we do that well, it can literally pave opportunities for the private sector,” he said. “There is no better example of that than what we did on Gaines Street. We came in and did the unsexy work, the unprofitable work. We made a $35 million investment thinking not just about the infrastructure, but thinking, too, about the private sector infrastructure that it could stimulate. Today, we are about to hit $600 million in private investment that it has attracted. At Cascades Park, we invested $30 million in infrastructure, and it has already leveraged $160 million in private investment.”

The county’s efforts leading to the creation of the Domi Station business incubator, Long said, were an example of its preparedness to throw deep. For years, tech transfer and commercialization and business incubation had been listed as priorities at county government retreats.

“These are not things that cities and counties traditionally do,” Long said. “So, we reached out to business associations and schools and universities and said if we had an incubator, we could really set the table for commercialization. It wasn’t that they didn’t get it, they just weren’t ready to do anything with it. Finally, I had a warehouse become available on Gaines Street in the middle of all the Gaines Street work we were doing. It was an immediate ah-ha moment, and we said, ‘That’s it. That’s our incubator.’”

With a team of policy analysts and economic developers, Long toured every urban incubator in Florida, learning that 90% of incubated businesses stay where they are born.

“Ultimately, through those visits, we got connected with the people who ended up running Domi, a venture capital firm out of Boston and Atlanta,” Long said. “They wanted to work with FSU and FAMU anyway and were in the community kicking the tires and exploring the possibility of doing an incubator. We told them we would build out the warehouse for them if they would take on X number of companies and do community programming and events to promote business expansion and tech transfer and commercialization.

“The county’s total investment was $200,000, and now we’ve had Domi Station for a good few years, and they’re doing great work.”

Consolidation?

Coinciding with Long’s tenure as county administrator, Leon County has gone 11 years without a millage rate increase.

“It’s a question of what you take pride in doing,” Long said. “Anyone can manage when you have all the money in the world. We take particular pride in not only being a national model, but versus comparable counties in Florida, we have the fewest number of employees per capita, and we have the lowest tax burden. We don’t have impact fees here, and that’s something people don’t often think about. We try to stretch our dollars as far as we can for as long as we can.”

Even so, might additional efficiencies and savings be possible if Leon County and the City of Tallahassee merged into a single unit of local government?

“The short answer is yes, they could,” Long said. “For years at FSU, I taught a section on consolidation. Speaking to a class of 45-50 graduate students about something that has been a topic of conversation in our community for decades, I said that, in three hours, we could write a consolidation charter that would realize tremendous efficiencies and provide for a more responsive government, but it would likely fail dramatically at the ballot box.”

Academically and technically speaking, Long said, “We can create a consolidated government that would bring about new efficiencies. But you have to go into that process knowing that you are not going to need a county administrator and a city manager, you’re not going to need seven county commissioners, five city commissioners and five constitutional officers and, you know what, unions, we’re probably not going to need all of the employees we have today.”

Some cities, Long said, get to the point where they want one person — a strong mayor who is directly accountable to the people — in charge.

“You have to look at whether you are doing duplicative things,” he said. “In our community, the answer is no. We have engaged in lots of functional consolidation. You may not find another community that has a joint planning department, for example. We are functionally consolidated in the areas of fire and EMS. The county provides EMS; the city provides fire protection. We provide the libraries, and they run a major utility.

“Consolidation? If you are going to make an omelet, you are going to have to crack some eggs. Is it doable? Yes. Is it always better? No, it’s not.”


On Long’s Watch

Vince Long’s application for consideration as an ICMA Award for Career Excellence recipient listed milestones and achievements that he has helped bring about as Leon County administrator.

  • Comprehensive organizational transformation and culture shift in county government.
  • Leon County recognized nationally as a model for efficiency, innovation and citizen engagement.
  • Leon CARES program recognized as national model for the distribution of aid to people hit hard by the COVID-19 pandemic.
  • County recognized by U.S. Treasury Department as a leading distributor of Emergency Rental Assistance funds.
  • Amazon commits to development of fulfillment center, expected to employ more than 1,000 people.
  • Successful passage and implementation of intergovernmental Blueprint sales tax program.
  • Development of Apalachee Regional Park cross country course.
  • Federal Emergency Management Agency designates Leon County a #HurricaneStrong community, the first in the nation.
  • Investment of $60 million to protect freshwater springs.
  • Consolidation of 9-1-1 dispatch functions.
  • Implementation of sustainability plan projected to reduce the county’s greenhouse gas emissions by 30% by 2030.
  • Designation of Tallahassee/Leon County as one of the South’s “Best Cities” by Southern Living magazine.
  • Creation of Leon County’s Created Equal event, which focuses on issues related to race and racial inequality.
  • National Association of Counties presents 95 awards to Leon County for best practices and achievement in county programs and practices.
  • No change in ad valorem millage rate for 11 years.
  • AA+ bond rating from Fitch Ratings.

 

Categories: Economic Development, Profiles
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Professional Profiles: Emerald Coast Compounding Pharmacy https://www.850businessmagazine.com/emerald-coast-compounding-pharmacy/ Sun, 18 Sep 2022 23:59:43 +0000 https://www.850businessmagazine.com/?p=16465

Regina Jaquess leads two professional lives, one as the owner of Emerald Coast Compounding Pharmacy and another as a member of the elite USA water ski team. For her, there are strong connections between those roles.

Donning water skis for the first time at age 5, Jaquess learned that she liked standing up to a challenge. Later, as a scholarship athlete, she joined a water ski team at the University of Louisiana-Monroe that won two national championships.

As an athlete, she pursued optimal health and conditioning. As a student, she was drawn to pharmacy school and the mind-body-spirit connection central to healing through pharmaceuticals.

In 2010, she opened her business, Emerald Coast Compounding Pharmacy, in her hometown of Santa Rosa Beach.

“Compounding pharmacy is really the origin of pharmacy in general because you’re making adjustments and modifications to fit the needs of each patient,” Jaquess said. “I love the challenge of compounding pharmacy because there are so many avenues you can take in order to find the medicine that will most benefit the patient with the least side effects.”

Her pharmacy addresses prescription compounding, bio-identical hormones, thyroid replacement, veterinary pharmacy, dermatology, dental, pain management, pediatric care and more.

She is a 10-time world champion and has set 13 world records. Five times, she was the international water ski athlete of the year — she has won more than 300 medals in international competition. This year, she will compete in the World Games in Birmingham, Alabama.


1719 S. co hwy 393, Santa Rosa Beach  |  (850) 622-5800  |  ECCPharmacy.com

Categories: Profiles, Sponsored Content
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Professional Profile: Warren Averett https://www.850businessmagazine.com/warren-averett-cyndi-warren/ Sun, 18 Sep 2022 23:59:37 +0000 https://www.850businessmagazine.com/?p=16400

Cyndi Warren, managing member of the Warren Averett office in Pensacola, is an Enneagram 2 — that is, she’s a “helper,” one who is highly trained. The title applies to many aspects of her life, including her role as an advisor to businesses.

Studying the Enneagram, a model of the human psyche, has helped Warren understand the path she has taken to her current position. She holds degrees in accounting and enjoys the challenge of tax planning, but as a member of the Warren Averett team since 1990, she has discovered that she derives satisfaction especially from investing in client relationships.

Warren Averett came about 50 years ago, and the firm as it exists today is the combination of 20 CPA firms throughout Florida, Georgia and Alabama that have merged over the years to create one of the largest regional accounting firms in the nation. The company is a business advisory firm providing traditional accounting services, auditing, taxes, technical services, HR services and more.

Warren has been around long enough to witness the life cycle of many businesses. Some of her clients are members of families that have been Warren Averett clients for generations.

We provide a holistic approach to serving our clients, which allows them to thrive from a business standpoint,” Warren said. “Our clients trust us so completely that they are able to focus on other aspects of their business.”

Warren Averett encourages its employees at each of its offices in four states to give back to their communities. In 2022, in honor of the 50th anniversary of the firm, the company enacted the 50 Acts of Service initiative that calls upon employees to coordinate and carry out service projects that support local causes.

“We are committed to the community of the Florida Panhandle,” Warren said. “We are a team that will serve whatever needs are necessary because we have the expertise and talent to do so.”

Warren’s most rewarding professional moments have included passing the CPA exam, making partner and building relationships with clients. Now, she enjoys watching those very same moments occur for members of her Warren Averett team.


(800) 759-7857 | WarrenAverett.com

Categories: Pensacola, Profiles, Sponsored Content
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Professional Profiles: Coldwell Banker Hartung https://www.850businessmagazine.com/coldwell-banker-hartung/ Fri, 16 Sep 2022 23:59:53 +0000 https://www.850businessmagazine.com/?p=16420

Chip Hartung, the owner of Coldwell Banker Hartung, is a people person. While his business specializes in residential and commercial real estate brokerage services, seeing to clients’ happiness by serving them as a genuinely interested partner is a big part of the job.

Hartung began his career in real estate at a Tallahassee firm shortly after graduating college. Five years in, he decided to open his own brokerage, Chip Hartung and Associates. While he enjoyed this venture, he aspired to the growth and recognition that larger national real estate companies provided.

In 1981, he purchased a Coldwell Banker franchise, which provided him with vast industry knowledge and proven tools. Coldwell Bank Hartung has served Tallahassee, the Panhandle and South Georgia for over 40 years.

“When you first begin a business, it’s hard to fathom 40 years, but in retrospect the most rewarding aspect is owning a sustainable business because this means we’ve managed to satisfy our customers, stay true to our goals and maintain a respectable reputation for that long,” Hartung said.

The team’s hard work has paid off with earning coveted awards. In 2022, Coldwell Banker Hartung received the Chairman’s Circle award, the highest honor bestowed in the Coldwell Banker real estate network.

Such success stems from dedication. Hartung hires only full-time professionals, setting a high standard for his personnel.

Those agents derive satisfaction and motivation from seeing clients excited with their new home or commercial property.

Community relationships extend beyond office meetings and house showings to events, volunteering and fundraising with organizations such as Adopt-A-Pet, Joanna Francis Living Well, Christmas Connection, Second Harvest of the Big Bend, The Kearney Center, United Way and more.

“We choose to do the right thing and make the right decisions for our clients every day,” Hartung said.


3303 Thomasville Road, Tallahassee | (850) 386-6160 | CBHartung.com

Categories: Profiles, Sponsored Content, Tallahassee
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ReliantSouth Construction Group https://www.850businessmagazine.com/reliantsouth-construction-group-2/ Wed, 15 Sep 2021 00:40:28 +0000 https://www.850businessmagazine.com/?p=12704

What services does your company provide?

We are a commercial general contractor and construction manager that builds projects ranging from a $36 million school to $250,000 restaurant remodels. Although licensed in Alabama, Georgia, Mississippi, and South Carolina, we predominantly operate between Tallahassee and Pensacola, with offices in Panama City and Miramar Beach.

Three words that best describe your firm?

Solutions – Values – Trust. Being a customer-service business that happens to excel at construction, we pride ourselves on being a trustworthy solution provider that adds tremendous value to the process.

What sets your company apart?
A lot of our work is for repeat customers since they appreciate our reputation for building quality projects on time and economically.

Faith is a pillar in our company; as such, we’re called to always do the right thing. We believe construction and life go much smoother when you’re blessed with a servant’s heart and treat people like you want to be treated. All these processes contribute to our success and distinguish us from other construction companies.

What do you love most about what you do?

Although we offer design/build services, where we are responsible for designing, permitting, and construction, we absolutely love the actual construction portion of a project. This process entails taking a vacant parcel or dilapidated building and improving it to meet our client’s objectives.

What advice would you offer about success? 

To keep your eye on the bigger picture; work, grow, and strive for success in every facet of your life. For example, we expect our teammates to be exceptional builders in addition to being great parents, spouses, and role models who are deeply invested in their community.

What lessons did you learn from recent hardships?

Within the past three years, we have overcome a Category 5 hurricane, the third most powerful storm to ever hit the U.S., and are currently navigating through a global pandemic. Our greatest takeaway from both is: perspective. Life is truly a gift, but sadly we sometimes take things for granted. Perspective makes you appreciate the little things.

230 W. 5th St., Panama City  |  (850) 215-5540  |  ReliantSouth.com

Categories: Profiles
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Coldwell Banker Hartung: A Professional Profile https://www.850businessmagazine.com/professional-profile-coldwell-banker-hartung/ Wed, 15 Sep 2021 00:35:34 +0000 https://www.850businessmagazine.com/?p=12694

Since we opened our Tallahassee office in 1979, our mission has never wavered. Each day, our agents help clients find “home.” Whether selling or buying, the sense of home is one of the most important things in our lives. It’s the place we long for at the end of the day — the place that holds all that we love and everything we cherish. It is our goal to bring the joy of home to every one of our clients with unrivaled expertise, passion and energy.

Coldwell Banker Hartung is a full-service real estate company specializing in residential and commercial real estate throughout North Florida and South Georgia for over 40 years.

We operate with only full-time agents. This provides our company with highly experienced agents who are both committed to their career and helping our customers, whether it is selling their property or finding them a place to call their own.

Our partnership with the Coldwell Banker brand gives our brokerage a national platform, which helps attract high-quality agents, clients and customers.

We hold integrity to the highest standard at Coldwell Banker Hartung. This was one of the founding principles when Coldwell Banker began 115 years ago, and it still holds true today. Our success is due to doing the right thing for our clients all the time and every time.

We want to make sure that you know we are here for you.  If you have questions about your home during this time, call your Coldwell Banker Hartung agent. We are your realtor for life.

Coldwell Banker Hartung 

3303 Thomasville Road, Tallahassee

(850) 386-6160 

 cbhartung.com

Categories: Profiles
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Professional Profile: Emerald Coast Compounding Pharmacy https://www.850businessmagazine.com/professional-profile-emerald-coast-compounding-pharmacy/ Tue, 14 Sep 2021 23:57:15 +0000 https://www.850businessmagazine.com/?p=12723

Tell us about your background.
I received my doctorate in pharmacy from the University of Louisiana at Monroe in 2009. I have received post-graduate training in pharmaceutical compounding, which is my passion. I am a member of the American Pharmacists Association (APhA) and a member of Professional Compounding Center of America (PCCA).

What is your business philosophy?

When it comes to patient health care, I believe there should be a connection between patient, physician and pharmacist. At Emerald Coast Compounding Pharmacy (ECCP), we strive to develop a comprehensive plan to improve each patient’s overall health and quality of life. Our connection with our clients has earned us for the past five years (2020, 2019, 2018, 2017 and 2016) the “Best of the Emerald Coast” award for “Best Pharmacy.”

What services does your company offer?

At ECCP we formulate your prescriptions to meet your individual needs. Our facility addresses a range of medical concerns including: anti-aging, bio-identical hormone replacement therapy, dental, dermatology, gastroenterology, infertility, pain management, pediatric, podiatry, sports medicine and veterinary.

What about your interests outside of work?

I am currently a USA Water Ski team member, 10 time World Champion and 13 time World Record Holder in both Slalom and Overall. I am also a member of the Daughters of the American Revolution (DAR), West Florida Chapter.

1719 S. co hwy 393, Santa Rosa Beach  |  (850) 622-5800  |  eccpharmacy.com

Categories: Profiles
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